Zopa Glossary
Identity Checking
When people join Zopa, we need to be sure they are who they say they are. Because if they're not who they say they are, they're someone else.
So we ask people a series of questions to check their identity. They're asked things dating back up to 7 years that only they should know the answer to.
Sometimes we may not have enough information about people to ask them the necessary amount of questions to confirm their identity. This is often the case with people who haven't taken out credit before.
Lenders
Zopa lenders are people who care about what happens to their money. They’re looking for a great return, of course, but they also want their money to help out other people rather than big institutions.
There are lots of different types of lenders - from pensioners to students to company directors to savvy investors - and everyone has a slightly different taste in clothes.
Lending offer
Before lenders can make their money available to Zopa borrowers, they have to make a lending offer. This involves deciding how much money they want to lend, at what rates and in which markets.
A lending offer can be set up by a lender either before or after they transfer money into Zopa.
If they already have money in their Zopa holding account, they simply need to decide what terms they want to lend at and in which markets, and then their money gets put on the Zopa marketplace. If they don't have money in their account, they can set up a lending offer in the same way, and then fund the offer at a later date.
Lenders can make multiple lending offers and they can change existing ones by tweaking the rates or the markets their money is being offered in.
Loan term
The loan term is the length of time you choose to borrow or lend for.
Remember, though, that at Zopa borrowers are able to repay early if they choose at no extra cost.

