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Frequently asked questions
Top borrower questions
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- How much can I borrow?
- Can I repay my loan early if I like?
- Can I get a personal quote before I apply?
- What rates can I expect to pay?
- What credit search does Zopa carry out?
- Can I make one-off payments?
- Can I change the amount I borrow after applying?
- How do I change my bank details / Direct Debit?
- Can I change my repayment day of the month?
- What happens if I can't pay?
- See all the borrower questions
New saver help
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If you are new to Zopa and would like to know more about growing your savings with the Safeguard lending offer, you can find useful information in the Zopa help section.
If you joined Zopa before 30 April 2013 then you can view non-Safeguard lending FAQS here.
Problem with your account?
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Discussion board
Don't take our word for it - ask our members directly on the discussion board.
They've been there, done it and some have even got the Zopa T-shirt.
Contact us
If you can't find answers to your questions anywhere on site then drop us a line and tell us what's up.
We'll get back to you as soon as we can.